CallGenie | Skype for the Elderly

Maintaining Social Contact for Elderly People

How would you like to be able to have Skype video calls and share your photos with an elderly relative or friend whenever you like? What if you could have a simple video phone for the elderly where everything is automated for receiving calls? Then the elderly person wouldn’t have to do anything and they also wouldn’t need anyone else there to help them. Sound interesting? The answer is the CallGenie  solution for Skype for the Elderly video calls from Smart Life Solutions.

CallGenie Appliance with Full HD Webcam
CallGenie Appliance with Full HD Webcam

Simple Video Phone for the Elderly – Works with a Television

Unlike Facebook Portal and Amazon Echo Show, CallGenie has been designed as a simple video phone specifically to address the needs of elderly people, with reduced mobility or limited technical knowledge, to keep in touch with their family and friends. Our research showed that the elderly, and particularly those who live on their own, spend a significant amount of time sitting in their preferred chair positioned in front of their television. Therefore, the television was always the display device of choice for CallGenie. No more iPads left in drawers or not being charged. No additional devices with remote controls. CallGenie turns the television on when an incoming call is made by anyone in the restricted contacts list of family and friends. It switches it back to its original state after the call.

CallGenie – Skype for the Elderly

Please see  a product demonstration video below:

CallGenie – Skype Device for the Elderly

CallGenie is a complete solution for receiving Skype video calls on an elderly person’s television. Just connect it to  broadband and plug it into their television – everything else is automated!

CallGenie Appliance – from £429.99


  • Mini PC  with CallGenie software pre-installed
  • HDMI-CEC control hardware
  • HD (720p) Webcam (options for Full HD (1080p) or Ultra HD (2160p))
  • USB Infrared Receiver/Transmitter
  • Full instructions and remote installation support
  • 12 months software and hardware support included
  • No monthly fees


‘Skype for the Elderly’ Features

  • Automatically answers incoming Skype video calls from close family and friends,  including group calls
  • Uses television to display video and output sound
  • Once it detects an incoming Skype call,  CallGenie takes over control of the television for the duration of the call. At the end of the call it returns the television to its previous state.
  • Everything is automated – no interaction required by the person being called
  • Works with all currently supported versions of Skype for Desktop, including the latest 2019 versions
  • Webcam optional. 720p HD quality video, 1080p Full HD and 4K UHD webcams can be included
  • Share the screen on your smart phone, tablet, PC or Mac with CallGenie – useful for showing your photos or playing videos
  • Full functionality of Skype available for making outgoing Skype calls using optional Wireless Touch Keyboard (not included)
CallGenie – “Skype for the Elderly”


CallGenie Appliance – What’s Included?

The CallGenie solution comes as a pre-configured kit with instructions on how to install the hardware and connect it to the Internet. Once connected to the Internet we’ll set everything else up for you remotely. You just need to tell us the make and model of the television being used, any other equipment connected to it and the Skype addresses of the close family and friends.

Don’t worry, you can schedule a phone call with us to help you with the physical installation and we’ll talk you through it.

Making Calls to CallGenie

Making calls to anyone who has a CallGenie solution installed is really easy. You just need to have the Skype app installed on your smart phone, tablet, computer or your own CallGenie system.  We’ll add you to the trusted caller list.


To use CallGenie you will need to have the following:

  • Flatscreen television with at least one spare HDMI socket
  • Spare power socket near the television
  • High Speed Broadband  (preferably fibre)
    • Upload/Download  speeds – Minimum 0.5 Mbps (Standard Definition),  2 Mbps (High Definition)
    • Wired or Wireless Connection

CallGenie works with most modern flatscreen televisions made since 2008 that support HDMI CEC. This includes most, if not all , television models made by Samsung, LG, Sony, Panasonic, Philips, Sharp, Pioneer, Hitachi, Toshiba, Mitsubishi, Vizio and many other manufacturers.

If you are not sure whether your television is compatible with CallGenie, please email us a picture of the label on the back of your television and we’ll check it out for you.


All the components comprising the CallGenie solution are covered by their respective manufacturer’s warranty. Software authored by Smart Life Solutions, i.e. the CallGenie application, is covered by a 12 month warranty.


Remote access software comes bundled with the solution. This  enables us to remotely diagnose and rectify any faults that may occur and  get you back online as quickly as possible. 

Occasionally we may need to speak to someone on site to check things. This is only usually necessary if the Mini PC is accidentally powered down, or a cable becomes detached for some reason.


CallGenie Appliance is available for shipping to customers in the UK.

Please note that, due to Brexit, it is currently not possible for us to ship physical products to countries outside of the UK. However, CallGenie Software can be purchased worldwide by systems integrators and tech-savvy individuals who want to build and manage their own CallGenie Appliances.

Check Your Television and Confirm Pricing

Fill in this form to ask us to check your television for compatibility and confirm the total cost of a CallGenie solution including shipping.

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Other ways to engage us?

Alternatively give us a call on +44 (0)1252 918824 or email