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IT Consultancy | Hampshire, Berkshire & Surrey

Smart Life Solutions provide independent IT consultancy to small and medium sized businesses in Hampshire, Berkshire and Surrey. We specialise in providing independent advice and support to businesses with 1-50 computer users and on-premise, cloud-based or hybrid IT infrastructures.

We’re sorry but we are no longer providing this service to new customers

IT Assessment

Understand existing IT infrastructure including desktops, servers, applications, databases, networking, internet connection, telephones etc

Identity areas of weakness in security or resilience

Recommend actions to address weaknesses

IT Strategy

Create a plan to help grow the business and/or be more efficient

IT Project Management

Small project implementation

Larger project management

IT Support

Site visits

Remote support

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Computer Repairs | Hampshire, Berkshire & Surrey

Computer Repairs & Upgrades

Smart Life Solutions provides Computer Repairs for personal computers, laptop and desktop, PC and Apple Mac. Where possible we will fix your computer  in your own home or office. If we can’t fix it on the spot, we will  provide an honest assessment of whether your personal computer can be repaired economically. We will also tell you the likely cost of the repair.

If your computer is economic to repair, and you would like us to fix it, we will either take it away to repair, or fix a time to come back and do the work at your home or office.

We’re sorry but we are no longer providing this service to new customers

Types of Computer Repairs We Offer

We specialise in repairing computers that have slowed down or have stopped working completely due to failed components or a virus/malware attack. In particular we specialise in:

  • Slow running computers
  • Computer boot failures
  • Hard Disk Drive replacement and upgrades
  • Computer Memory replacement and upgrades
  • Laptop keyboard replacement
  • Virus and Malware removal
  • Data recovery
  • Software updates and upgrades

Hard Disk Drive Replacements/Upgrades

Computer Repairs - Hard Disk Drive Upgrade
Hard Disk Drive Upgrade

As computers age  any components with moving parts, such as hard disk drives,  may start to slow down, become noisy or potentially fail. If that happens to your computer’s hard disk drive, we can replace it with an equivalent new drive. Alternatively,  we can upgrade it  for you to the latest solid state drive (SSD), or solid state hybrid drive (SSHD),  technology  and give your computer a real speed boost.

If your original hard drive is still functioning well enough, we will do our very best to transfer your data to the new drive. If you have a recent backup, on an external hard drive or in the cloud, we will restore your data from that. Failing that we’ll provide you with a clean install.

Memory Replacement/Upgrades

Memory Upgrade
Memory Upgrade

Occasional the memory in older computers will fail  and will need replacing.  We can swap it out for you like for like or we can replace it with higher capacity memory. Adding more memory can often give an ageing computer a real speed boost.

Laptop Keyboard Replacement

Laptop Keyboard Replacement
Laptop Keyboard Replacement

Sometime accidents just happen. You spill your cup of tea on your laptop keyboard, or your bath overflows and your laptop, which is in the room below, gets wet.  If you are lucky enough to catch things early and remove the offending liquid quickly,  it may only be the keyboard  that needs replacing. In that case we will test the laptop to check everything else is fine and then replace the keyboard for you.

Virus & Malware Removal

If you don’t have  adequate anti-virus protection on a PC, or you don’t keep  the operating system software updated on a Mac, you may be making your computer vulnerable to  attack  from viruses and malware. If you think you computer has a virus, or some malware has infiltrated your computer, Smart Life Solutions will clean up your system for you and update it to protect it from further attacks.

Software Updates & Upgrades

We are specialists in both Apple Mac and Windows operating systems and can help you  keep your computer updated with the latest version of the operating system.

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Microsoft PowerPoint Tuition | Hampshire, Berkshire & Surrey

Microsoft PowerPoint Tuition

Smart Life Solutions provides Microsoft PowerPoint Tuition for the world’s most popular presentation application. The tuition is personalised and delivered on one-to-one basis in your own home or office premises.

We’re sorry but we are no longer providing this service to new customers

Who is our tuition applicable to?

We pride ourselves on being able to train pretty much any computer literate person,  young or old,  to use a presentation application such as Microsoft PowerPoint. You just need a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal. 

Our tuition is applicable if:

  • You’re new to presentations and want to add it to your list of skills
  • You’ve used Microsoft PowerPoint before and want to brush up on your skills
  • You’ve used another presentation application in the past and want to convert over to Microsoft PowerPoint
  • You’re a Microsoft PowerPoint user and you want to achieve more with it

The objective of the Microsoft PowerPoint Tuition

The aim of our tuition is to empower our customers to become confident using Microsoft Powerpoint to create professional presentations.

Microsoft PowerPoint Tuition

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Microsoft PowerPoint tuition we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the tuition we encourage you to take notes. Where applicable we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

We provide Microsoft PowerPoint Tuition  for users of  Microsoft PowerPoint on Windows PCs, Macs and iPads.

Tuition in other Presentation packages

We can also provide tuition in open source alternatives to Microsoft PowerPoint, for example, LibreOffice Impress and OpenOffice Impress, as well as Keynote on the Apple Mac and Apple iPad.

Tuition in other Microsoft Office applications

We also offer  Microsoft Word Tuition and Microsoft Excel Tuition.

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Microsoft Excel Tuition | Hampshire, Berkshire & Surrey

Microsoft Excel Tuition

Smart Life Solutions provides Microsoft Excel Tuition for the world’s most popular spreadsheet application. The tuition is personalised and delivered on one-to-one basis in your own home or office premises.

We’re sorry but we are no longer providing this service to new customers

 Who is our tuition applicable to?

We pride ourselves on being able to train pretty much any computer literate person,  young or old,  to use a spreadsheet application such as Microsoft Excel. You just need a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal. 

Our tuition is applicable if:

  • You’re new to spreadsheets and want to add it to your list of skills
  • You’ve used Microsoft Excel before and want to brush up on your skills
  • You’ve used another spreadsheet application in the past and want to convert over to Microsoft Excel
  • You’re a Microsoft Excel user and you want to achieve more with it

 The objective of the Microsoft Excel Tuition

The aim of our tuition is to empower our customers to become confident using Microsoft Excel to create professional spreadsheets.

Microsoft Excel Tuition

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Microsoft Excel tuition we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the tuition we encourage you to take notes. Where applicable we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

We provide Microsoft Excel Tuition  for users of  Microsoft Excel on Windows PCs, Macs and iPads.

Tuition in other Spreadsheet packages

We can also provide tuition in open source alternatives to Microsoft Excel, for example, LibreOffice Calc and OpenOffice Calc, as well as Numbers on the Apple Mac and Apple iPad.

Tuition in other Microsoft Office applications

We also offer  Microsoft Word Tuition and Microsoft PowerPoint Tuition.

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Microsoft Word Tuition | Hampshire, Berkshire & Surrey

Microsoft Word Tuition

Smart Life Solutions provides Microsoft Word Tuition for the world’s most popular word processing application. The tuition is personalised and delivered on one-to-one basis in your own home or office premises.

We’re sorry but we are no longer providing this service to new customers

 Who is our tuition applicable to?

We pride ourselves on being able to train pretty much any computer literate person,  young or old,  to use a word processing application such as Microsoft Word. You just need a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal. 

Our tuition is applicable if:

  • You’re new to word processing and want to add it to your list of skills
  • You’ve used Microsoft Word before and want to brush up on your skills
  • You’ve used another word processing application in the past and want to convert over to Microsoft Word
  • You’re a Microsoft Word user and you want to achieve more with it

 The objective of the Microsoft Word Tuition

The aim of our tuition is to empower our customers to become confident using Microsoft Word to create professional looking documents.

Microsoft Word Tuition

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Microsoft Word tuition we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the tuition we encourage you to take notes. Where applicable we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

We provide Microsoft Word Tuition  for users of  Microsoft Word on Windows PCs, Macs and iPads.

Tuition in other Word Processing packages

We can also provide tuition in open source alternatives to Microsoft Word, for example, LibreOffice Writer and OpenOffice Writer, as well as Pages on the Apple Mac and Apple iPad.

Tuition in other Microsoft Office applications

We also offer  Microsoft Excel Tuition and Microsoft PowerPoint Tuition.

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Television Buying Advice | Hampshire, Berkshire & Surrey

Couple for new television

Smart Life Solutions provides a Television Buying Advice service to people who would like help choosing the best television and audio visual equipment to meet the home entertainment needs of their households.

We’re sorry but we no longer offer this service to new customers.

How to choose a television

Buying a television has become a very complex and confusing activity. There are a massive range of options to consider such as size, picture resolution,  picture quality (e.g. brightness, sharpness, contrast), audio quality,  smart functionality, content sources, connectivity, etc.

The requirements for a television can be determined by the following factors:

  • The proposed location of the television – e.g. living room, kitchen, bedroom or dedicated cinema room
  • Where people will be sitting, or standing,  when  watching it – i.e. the distance from the screen and the range of viewing angles
  • What types of content you watch – how fast the content moves and the availability of higher quality video streams
  • How you access your content – terrestrial aerial, satellite, cable or Internet
  • Watching/recording live channels or streaming on demand  – do you need a way of storing recorded programmes or are you happy to stream them from an on demand service
  • Watching all your content sources on all your televisions – do you want to watch what you want on any television, when you want and at the same time as someone else watches what they want
  • How you like to listen to your television – e.g. basic single channel mono, high quality stereo with rich bass, or immersed in full surround sound
  • Personal preferences – the aesthetics of the screen, the brand etc
  • Your budget – how much you are prepared to pay for your television and associated services.

Be careful you don’t make an emotional decision too quickly

You can of course make an emotional decision and choose the television that looks the best in the showroom. However, you could be making a costly mistake if you miss something important, particularly if you’re working to a tight budget.

Consider the total cost of ownership of your television

Once upon a time, the only costs of watching television were the initial cost of buying the television, the installation of an aerial on your roof and the cost of the annual television licence fee (currently £147 per year).

Nowadays you may be also be paying for subscription television packages delivered via satellite, cable or  the Internet, as well as on demand services providing access to premium movie and sports content. On top of these subscriptions you may be paying more for Internet access to ensure that your video streams are delivered smoothly and you don’t exceed your monthly data allowance. All of these costs should be included in the total cost of ownership of your television.

Don’t ignore sound quality

As televisions  have got bigger there has been a drive to make them thinner, so they can be mounted on walls, and for the screens to be as close as possible to the edges, for aesthetic reasons. In doing so audio has been severely comprised. There is only room for small speakers, commonly in stereo pairs, and with limited bass response.

To overcome the audio shortcomings you can add a sound bar which typically contains  left and right stereo speakers as well as a central speaker to  improve the quality of speech. Some soundbars also come with a separate bass sub-woofer to give a richer and more complete sound effect.

If you watch a lot of sport and/or action movies you might prefer a more immersive surround sound system with speakers both in front and behind your viewing position.

Television Buying Advice

Smart Life Solutions would be pleased to analyse your requirements and provide television buying advice to recommend the best television and associated audio visual equipment (if required) to meet your home entertainment needs.

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Personal Computer Training | Hampshire, Berkshire & Surrey

Smart Life Solutions provides  one-to-one, personalised Personal Computer Training in your own home or office premises.

We’re sorry but we are no longer providing this service to new customers

Who is our training applicable to?

We pride ourselves on being able to train pretty much anyone,  young and old,  to use a Personal Computer or PC. It doesn’t matter if you’ve used a computer before or not. All you need is a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal.

 The objective of the Personal Computer Training

The aim of our training is to empower our customers to become more confident using their  laptop or desktop PC in their daily lives. It doesn’t matter whether the PC is to be used for work purposes or simply for managing photographs, browsing the web and keeping in touch with friends and relatives. You can be confident that we will come up with a plan to help you get the most out of your device.

Personalised Personal Computer Training

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Personal Computer Training we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the training we encourage you to take notes but we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

Structured Personal Computer Tuition

If you prefer a more structured approach we also offer Personal Computer Tuition , which starts with the basics of setting up and using a PC through to more advanced topics such as managing photographs and using word processing, spreadsheets and presentation tools.

Personal Computer Training for Apple Users

We also provide Apple Mac Training and Apple iPad Training for those who use Apple computers and tablets.

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Apple Mac Training | Hampshire, Berkshire & Surrey

CallGenie Services

Smart Life Solutions provides one-to-one, personalised Apple Mac Training delivered in your home or office premises.

We’re sorry but we are no longer providing this service to new customers

Who is our training applicable to?

We pride ourselves on being able to train pretty much anyone,  young and old,  to use a Mac. Ideally you will have had some previous experience with smart phones, tablets or computers, but that’s not essential. All you need is a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal.

The objective of Apple Mac Training

The aim of our training is to empower our customers to become more confident using their Mac laptop or desktop computer in their daily lives. It doesn’t matter whether the Mac is to be used for work purposes or simply for managing photographs, browsing the web and keeping in touch with friends and relatives. You can be confident that we will come up with a plan to help you get the most out of your device.

Personalised Apple Mac Training

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Apple Mac Training we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the training we encourage you to take notes but we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

Structured Mac Tuition

If you prefer a more structured approach we also offer Apple Mac Tuition , which starts with the basics of setting up and using a Mac through to more advanced topics such as managing photographs and using word processing, spreadsheets and presentation tools.

Personal Computer Training for PC and Apple iPad Users

We also provide Personal Computer Training for those who use PC desktop or laptop computers, and Apple iPad Training for those who use Apple iPad tablets.