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Apple iPad Training | Hampshire, Berkshire & Surrey

Personalised iPad Tuition

Smart Life Solutions provides  is one-to-one, personalised Apple iPad Training delivered in your own home or office premises.

We’re sorry but we are no longer providing this service to new customers

Who is our Apple iPad training applicable to?

We pride ourselves on being able to train pretty much anyone,  young and old,  to use an iPad. It doesn’t matter if you’ve used a computer before or not. All you need is a desire to learn and the time to practice. You tell us what you would like to achieve and we’ll find a way to help you reach your goal.

The objective of Apple iPad Training

The aim of our training is to empower our clients to become more confident using their iPad in their daily lives. It doesn’t matter whether the iPad is to be used for work purposes or simply for online shopping and keeping in touch with friends and relatives. You can be confident that we will come up with a plan to help you get the most out of your device.

Personalised Apple iPad Training

In our experience it is very difficult to provide effective training to a group of people in a classroom environment when the students are all at different stages in the learning process and have different objectives they want to achieve. Therefore, we believe in working with individuals on a one-to-one basis, fully understanding your needs and how you like to learn.

The  Apple iPad Training we deliver is task based and focusses on achieving specific goals that we discuss with you.  During the training we encourage you to take notes but we will also provide you with materials to support  what you have learnt. In addition, we’ll provide you with homework to encourage you to use the skills you have learnt.

Structured Apple iPad Tuition

If you prefer a more structured approach we also offer Apple iPad Tuition , which starts with the basics of setting up and using an iPad through to more advanced topics such as managing photographs and using word processing, spreadsheets and presentation tools.

Computer Training for PC and Apple Mac Users

We also provide Personal Computer Training for those who use PC desktop or laptop computers, and Apple Mac Training for those who use Apple Mac desktops or laptops.

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Audio-Visual System Setup

Audio Visual Setup

Do you need someone to help you to install and set up your audio-visual system?

Smart Life Solutions provides an Audio-Visual System Setup Service delivered in your own home or office premises. The Audio-Visual System Setup Service is for anyone who would like to have someone visit them in their own home, or office premises, to install their audio-visual equipment, set it up and connect it to other entertainment systems, home networking, the Internet etc..

We’re sorry but we no longer offer this service to new customers.

Audio-Visual Equipment Supported

We install and configure the following types of Audio-Visual equipment:

  • Home Cinema systems
  • HiFi systems and speakers
  • Surround Sound systems
  • Sound bars
  • Blu-ray players
  • DVD players/DVD recorders
  • Freeview Set Top Boxes/HD Recorders
  • Freesat Set Top Boxes/HD Recorders
  • Now TV Smart TV Set Top Boxes
  • Amazon Fire TV Stick
  • Apple TV
  • Google Chromecast
  • Roku Smart Streaming Player
  • WiFi/Wireless Multi-room speakers e.g. Sonos, Bose etc
  • Bluetooth speakers

Audio-Visual System Setup Service – what we do?

We provide the following services to install and/or set up your audio/visual equipment:

  • Unbox the audio-visual equipment
  • Plug in the power lead to the nearest available power socket
  • Connect the audio-visual equipment to other home entertainment systems, home networks  and the Internet
  • Configure equipment to work as per your requirements
  • Demonstrate how to use your equipment
  • Provide user training

Do you need a television installed or your smart TV set up?

We also provide a Television Installation and Tuning Service and a Smart Television Set Up Service.

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IT Support

Smart Life Solutions provides IT Support Services for personal computers, tablets and smart phones and the infrastructure in the home or office that supports them. IT support is delivered in your own home or office as well as over the phone and via email.  We also offer remote support if you need a faster response.

We provide support for individual home users and small businesses.

We’re sorry but we are no longer providing this service to new customers

Why Talk to Us?

We specialise in helping people to:

  • get the most out of their computers and devices
  • solve broadband and WiFi problems
  • implement smart home technology to provide greater comfort, safety and security
  • communicate with family and friends using video calls and the Internet
  • maintain elderly and disabled relatives in their own homes through using the latest smart home automation technologies

We are happy to work with individual customers in their own homes as well as supporting small businesses at their premises.

IT Support Services for Individuals and Small Businesses

  • migrating to new devices
  • setting up  printers and scanners
  • connecting up cameras
  • slow running computers and devices
  • fixing broadband and WiFi issues
  • upgrading and/or extending home and office networks
  • remote and phone support available

iPad Help & Technical Support

“I was having problems printing from my Hotmail account on my iPad. As I was accessing Hotmail using a web browser it was only printing the web page headers and footers, but not the actual emails themselves. Graham set up my Hotmail as an account in Mail and I can now see all my emails in one place. And, of course, I can now print any email I want to.”

KD, Totton, Hampshire

Mac Help & Technical Support

“Absolutely fantastic experience with Graham. Had a problem with my laptop and was about to go away, he not only offered to sort it, but also take a trip to the post office for me. In the end, he dropped everything and sorted the repair within 2 hours. Great service, highly recommended.”

AM, Hartley Wintney, Hampshire

PC Help & Technical Support

“You did a fantastic job with my son’s PC.  It has changed the way he works and it is so much better for him having everything efficiently working on his desk. We are so grateful.”

CC, Hartley Wintney, Hampshire

Broadband & WiFi Help and Technical Support

“Graham diagnosed our problem speedily which was wifi dropping off in various areas of the house and poor VPN connection which was making working from home difficult. Took time to explain both quick fix and more thorough solutions and costs. Ordered what was needed and returned with parts to resolve issues. Friendly, helpful and efficient. Would recommend and use again.”

JM, Hook, Hampshire

“I recently moved house, and couldn’t get my broadband router working. I called Smart Life Solutions to help me. Graham came to my house and quickly identified the master BT socket, plugged in the router and made sure that my laptop, printer and Smart TV were all working correctly.”

GW, Woking, Surrey

Advice

  • buying new a new computer, tablet or phone
  • how to back up and protect valuable documents, photos, videos etc
  • specifying smart devices to control heating, lighting, TV and cameras
  • solving a technical challenge

IT Support – Consultancy & Implementation

  • Specifying computers and devices to meet specific needs
  • Advising on how to back up and protect your valuable documents and photos/videos
  • Specifying smart devices to control heating, lighting, TVs etc
  • Implementation of all forms of home networking e.g. WiFi, powerline and ethernet. We can advise on the most performant, secure and cost effective solution for your needs
  • Project manage multi-discipline teams to implement a smart home project
  • Setting up and maintaining WordPress websites
  • Writing blog posts for web sites

IT Support – Small Business IT Solutions

Sole traders and small businesses need IT to find and engage with customers. Smart Life Solutions helps you find cost effective solutions that are easy to deploy including websites, email, graphic design, point of sale terminals and business phones. Read more …

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Television-Audio Support Services

Smart Life Solutions provides Television-Audio Support Services to customers who would like help choosing, installing, connecting, configuring or operating televisions and other consumer audio-visual equipment.

We’re sorry but we no longer offer this service to new customers.

Television Buying Advice

Couple with new television
Couple with new television

Confused by all the latest television technology. Let us help you work out what  you need to buy based on how you like to watch television, where you watch television and what you like to watch on television. Read more…

Television Installation and Tuning Service

Television Tuning
Television Tuning

Need help setting up a new television? We will install your television for you and tune it in to your preferred TV service.  We will also connect up any set top boxes, video recorders etc that you may have. Read more …

Audio-Visual System Setup

Audio Visual System Setup
Audio Visual System Setup

Need help setting up your new audio-visual equipment. Smart Life Solutions will install it for you, set it up and show you how to use it. Read more…

Universal Remote Control Setup

Replace multiple remote controls with a single universal remote control
Replace multiple remote controls with a single universal remote control

Need help setting up your universal remote control. Smart Life Solutions will install it for you, set it up and show you how to use it. Read more…

Smart TV Set Up Service

Smart TV Set Up
Smart TV Set Up

Smart Life Solutions will set up your Smart TV, connect it to the Internet and optimise your home broadband network to deliver a quality home entertainment experience. Read more …

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Personal Computer Tuition

Smart Life Solutions provides one-to-one Personal Computer tuition which is delivered in your home or office premises.

We’re sorry but we are no longer providing this service to new customers

The objective of the tuition

The aim of our tuition is to empower our customers to become more confident using their  laptop or desktop PC in their daily lives. It doesn’t matter whether the PC is to be used for work purposes or simply for managing photographs, browsing the web and keeping in touch with friends and relatives. You can be confident that we will come up with a plan to help you get the most out of your device.

We offer the following levels of Personal Computer tuition for users of desktop and laptop computers:

Personal Computer Tuition for Beginners

Smart Life Solutions provides one-to-one Personal Computer  tuition for beginners on how to:

  • Set up a PC
  • Adjust the settings of a PC to suit the user
  • Connect a PC to the Internet
  • Send emails 
  • Make video calls
  • Use the standard applications, such as:
  • Edge
  • Mail
  • Calendar
  • People
  • Skype
  • Maps
  • Cortana
  • Notes
  

Personal Computer Tuition for Intermediates

Smart Life Solutions  provides one-to-one, personalised PC tuition in word processing, spreadsheets, presentation tools, using applications such as:

  • Outlook
  • OneNote
  • OneDrive
  • Office365
   

Personal Computer Tuition for Apple Users

We also provide Apple Mac Tuition and Apple iPad Tuition for those who use Apple computers and tablets.

 

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Small Business IT Solutions | Hampshire, Berkshire & Surrey

Small Business IT Solutions

Smart Life Solutions provides affordable Small Business IT Solutions for sole traders and small businesses that are just starting up. We take the pain out of choosing the right technology to get your business online, communicate with your customers and, once you start making sales, take their payments.

We’re sorry but we are no longer providing this service to new customers

What Small Business IT Solutions do we offer?

Smart Life Solution offers the following IT solutions tailored specifically for sole traders and small businesses which are in the process of starting up

Website Hosting and Management

We would be pleased to set up your website and manage it on your behalf using WordPress, the most popular open source web content management solution. Once you have a name for your business we’ll help you choose and set up an appropriate domain name to use for both your website and email addresses.

To help you get online as quickly as possible we provide various levels of support starting with training on how to use WordPress to create your website. If you would prefer to leave everything to us,  we can provide  a fully managed design and content writing service. We’ll also take care of search engine optimisation (SEO) and make sure you site ranks well for local searches.

The following is an example of a hosted WordPress site managed by Smart Life Solutions:

Help with Speech

To ensure your website is online 24 hours a day and 7 days a week, Smart Life Solutions uses industry leading infrastructure companies, such as 1 & 1, to look after everything behind the scenes.  You will also get email accounts which use your new domain name.

Business Cards, Flyers, Brochures and Adverts

Smart Life Solutions  provides an affordable  graphics design service to help you create eye catching  business cards, flyers, brochures, web pages and adverts. You can take the artwork we produce to your preferred printer or you can let us manage the whole process for you and have the finished materials delivered directly to your home or office.

Point of Sale Terminals

Getting paid by your customers quickly is key to maintaining your cash flow as a small business. Smart Life Solutions can help you set up the latest cost effective point of sale terminals which interface directly to your smart phone or tablet. When you make a sale or complete the service you are delivering, simply take  a cash or card payment from your customer using the terminal, enter their email address and it automatically sends them a receipt. No need to write out an invoice and chase them for payment.

Business Phones – VoIP is the Solution

It has been proven that customers prefer to buy services from companies and tradesmen that are based in the same locality. Having a local phone number is part of the process of proving where you are based. It says that you are in the same community as your customers and you’re more likely to be trusted.

You can get a local number by either  installing a separate business line, or you can achieve the same result for less money by choosing a Voice over IP (VoIP) service. VoIP  uses your broadband to host your telephone service without the need for installing a separate line. This is particularly useful if you don’t have a fixed office or you work from home most of the time. As well as having a handset, or two, in your home office, you can install a VoIP app on your smart phone so you can receive landline calls  wherever you might be.

Smart Life Solutions can find the best VoIP solution for your small business and set it up on your behalf.

Computer Backups and Disaster Recovery Solutions

What would happen to your business if you lost the data on your computer or the computers of your staff? You might have a disk drive fail, a laptop stolen, a fire at your office or simply delete files and folders by mistake. How would you keep your business running if you lost critical data held on your computers and servers.

Smart Life Solutions can help you implement a backup strategy to protect your data and make sure you can recover from a catastrophic event. We specialise in implementing cost effective solutions for individuals and small businesses utilising a combination of on premise hardware, offsite backups and cloud storage.

IT Support & Services

In addition we’ll be there to help you sort out your IT problems and advise you on what technology you need to meet your business goals and grow your business.

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Personal Computer Help and Technical Support

Smart Life Solutions provides Personal Computer Help and Technical Support delivered in your home or office premises.  Personal Computer Help and Technical support is for PC users who are experiencing problems with their laptop or desktop and would prefer to have someone visit them in their own home or office premises.

We’re sorry but we are no longer providing this service to new customers

Devices Supported

Our team can help you with issues on the following types of personal computers:

  • Laptop PCs
  • Desktop PCs
  • All-in-One PCs
  • Tower PCs
  • Gaming PCs

Operating Systems Supported

We provide support for the following Windows operating system versions:

  • Windows XP
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10

If you prefer to use open source operating systems we can help you with most of the popular Linux distributions, including:

  • Ubuntu/Xubuntu
  • Arch Linux
  • Debian
  • Fedora
  • Linux Mint
  • OpenSUSE/SUSE
  • Gentoo
  • CentOS/RHEL
  • Solus
  • Manjaro
  • Elementary OS
  • Zorin

Typical Personal Computer Support Issues

The following are examples of the sorts of issues we can  help you with:

  • Your PC won’t start up
  • Your PC may be running more slowly than normal
  • Apps aren’t working as expected
  • Your PC isn’t connecting to the Internet
  • You need help migrating your apps and data to a new PC
  • You need to connect your PC to a printer
  • You want to transfer pictures or videos to your PC from a camera

Smart Life Solutions would be pleased to visit you in your home or office and analyse the cause of your problem. If we can help to solve your immediate problem there and then, we will. Otherwise we will recommend a plan to get you back up and running as soon as possible.

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Apple Mac Help and Technical Support

Mac Help and Technical Support

Smart Life Solutions provides Apple Mac Help and Technical Support delivered in your home or office premises.  Apple Mac Help and Technical support is for Apple Mac users who are experiencing problems with their Apple laptop or desktop and would prefer to have someone visit them in their own home or office premises.

We’re sorry but we are no longer providing this service to new customers

Devices Supported

We can help you with issues on the following devices:

  • Apple MacBook
  • Apple MacBook Air
  • Apple MacBook Pro
  • Apple iMac
  • Apple Mac Mini

Operating Systems Supported

We can help you with issues using the following operating system versions:

  • macOS 10.12 Sierra
  • OS X 10.11 El Capitan
  • OS X 10.10 Yosemite
  • OS X 10.9 Mavericks
  • OS X 10.8 Mountain Lion
  • Mac OS X 10.7 Lion
  • Mac OS X 10.6 Snow Leopard

Typical Support Issues

The following are examples of the sorts of issues we can  help you with:

  • Your Mac may be running more slowly than normal
  • Apps aren’t working as expected
  • Your Mac isn’t connecting to the Internet
  • You need help migrating your apps and data to a new Mac
  • You need to connect your Mac to a printer
  • You want to transfer pictures or videos to your Mac from a camera
  • You need help setting up Time Machine backups
  • You need help configuring iCloud services to backup your documents to iCloud Drive and your photos to iCloud Photo Library

We would be happy visit you in your home or office and analyse the cause of your problem. If we can help to solve your immediate problem there and then, we will. Otherwise we will recommend a plan to get you back up and running as soon as possible.

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Broadband WiFi Help and Technical Support

Broadband & WiFi Performance Tuning

Smart Life Solutions provides Broadband WiFi Help and Technical Support to people who are experiencing problems with their broadband and WiFi networking .

We’re sorry but we are no longer providing this service to new customers

Devices Supported

We can help you with issues on the following devices:

  • BT Home Hub, BT Smart Hub
  • Sky Hub, NowTV Hub
  • Virgin Media Hub
  • Broadband routers, ADSL Routers, Fibre Routers, Cable Routers
  • Wireless Access Points
  • Powerline Adapters
  • Ethernet Adapters
  • Apple Airport Extreme, Apple Airport Express, Apple Airport Time Capsule
  • Linksys, Netgear, TP-Link, Asus, Belkin

Our Broadband WiFi Help and Technical Support Services

  • Diagnosing slow broadband performance
  • Optimising WiFi coverage in your home or office premises
  • Upgrading home networks to support video streaming (e.g. BBC iPlayer, ITV Hub, Netflix and Amazon Prime Video) and gaming
  • Extending your home network to  provide complete coverage for your house and connected buildings

We would be happy visit you in your home or office and analyse the cause of your problem. If we can help to solve your immediate problem there and then, we will. Otherwise we will recommend a plan to get you back up and running as soon as possible.

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Smart TV Set Up Service

Smart Life Solutions provides a  Smart TV Set Up Service to tune in  your Smart TV to Freeview/Freeview HD, connect it to the Internet and optimise your home broadband network to deliver a quality home entertainment experience.

We’re sorry but we no longer offer this service to new customers.

If you’ve bought a television in the last few years it will in all likelihood come packed with Smart TV goodies. It’s pretty difficult to buy a television these days without them. Not only will you be able to tune your television in to your favourite channels on Freeview, Freeview HD or  Freesat, but if you are connected to the Internet there are lots of on demand services you can take advantage of.

You might have apps installed for BBC iPlayer, ITV Hub, All 4, 5 on Demand, Now TV, Netflix, Amazon Prime Video and YouTube . The catch up services from the BBC, ITV, Channel 4 and Channel Five are free to use if you live in the UK and have a valid TV Licence. The others will typically charge you a monthly subscription. As well as monthly subscriptions to Sky’s entertainment and movie channels, Now TV offers one day, one week and monthly  subscriptions to access Sky Sports.

Smart TV Set Up Service – getting your broadband ready

If your television sits right next to your broadband router things will be a little easier, but if it’s in another room we will need to work a little harder to make sure the video is delivered smoothly from these services.

We will initially survey you house and check what’s required to connect up your television to the Internet and deliver a quality viewing experience. If you have everything we need we will go ahead and  sort it all out for you. If not, we will let you know what’s required and provide a list of things to buy and a quote for doing the work.

If you just need a television installed and tuned, please follow the link to our  Television Installation and Tuning Service.