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VAT Relief for the Disabled (UK)

Smart Life Solutions is pleased to announce that UK customers can now buy CallGenie Appliances and claim VAT relief for the disabled. This applies to purchases where they, or the person they are buying a CallGenie Appliance for, are chronically sick or disabled and they are using the CallGenie Appliance for their own personal or domestic use.

The following qualifies as chronically sick or disabled:

  • They have a physical or mental impairment which has a long-term and substantial adverse effect upon their ability to carry out everyday activities
  • They have a condition that the medical profession treats as a chronic sickness, such as diabetes or Alzheimer’s disease 
  • They have a terminal illness

To get VAT relief for the disabled they need to create a Smart Life Solutions account and fill out a short questionnaire. Smart Life Solutions will confirm their application for VAT relief for the disabled typically within 8 working hours. Occasionally, we may need more information from them before it is approved.

Please note that Smart Life Solutions is required by HMRC to keep a record of all customers who have qualified for VAT relief for the disabled. Their names , addresses and details of their disabilities may be shared with HMRC upon request.