CallGenie Video Calling Device - Now Shipping to EU Countries

March 18, 2024

Smart Life Solutions is pleased to announce that it is now shipping pre-configured CallGenie Appliances to customers throughout the European Union.

We will be using the Delivery Duty Unpaid (DDU) method of shipping. This means that customers in Europe won’t pay UK VAT (even though the prices on this site include UK VAT). However, they will need to pay the local VAT (sales tax) and any import duties to the customs in their country before they will receive their appliance.
All appliances will be shipped with euro power supplies (except for Ireland).

Following on from our appointment of a distributor in the USA, that covers both the USA and Canada, it is logical to expand our presence in Europe. Until we appoint distributors in each EU country all support will be conducted in English.

Smart Life Solutions already has customers running CallGenie solutions in UK, USA, Canada, Australia, New Zealand, Belgium, Denmark, Germany, Hungary, Ireland, Italy, Lebanon, Luxembourg, Netherlands, Norway, Sweden, Denmark, Spain, Portugal, Israel and Brazil.

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CallGenie : How Does It Work?

Getting Set-up

Plug in the box, connect it to Wi-Fi and to the television. That just leaves the final configuration, which is done remotely over a video call with us.
Make a Call

Make a video call using Skype on either your smartphone, tablet or computer.
Accept the Call

CallGenie will turn on the television (if needed), and switch automatically to the input for the video call. All of this without your loved one needing to do anything.
Enjoy Your Call

Enjoy having a catch up with your loved one on the big screen. It'll feel like you're in the same room together.
Finish Your Call

Hang up the call, when you have finished, and CallGenie will automatically switch back to the programme they were watching (and turn the off television, if it was off before the call).