CallGenie Video Calling Device - Our Solution

The CallGenie video device is particularly appropriate for the elderly with cognitive challenges—for example, Dementia, Alzheimer's, or aphasia—or for those with mobility difficulties.  In the following passages, we will try and explain how the CallGenie Video Calling Solution will help you and your loved one.


Key Features of CallGenie that suit many different conditions :


  • Big Screen - CallGenie connects to your TV, which is usually the biggest screen in the house. It's easier to use what's already there than to bring in a new, smaller screen.
  • Big Sound - CallGenie sends the call through your TV speakers. If you can hear the TV, you can hear the video call.
  • Safe & Secure - CallGenie only lets calls from people you know come through. You just add people to your contacts.
  • Quick Connection - CallGenie picks up calls automatically, no need to press anything. It can even turn your TV on and off for the call.
  • Real-Time Subtitles - If hearing gets tough, CallGenie helps by showing live subtitles. You can make the text bigger or smaller to make it easier to read.
  • Lip Reading - With a good internet and high-definition video, CallGenie can help people who are deaf read lips through video calls.
  • Any Device - Your family and friends can use their phones, tablets, or computers to call you. CallGenie makes the connection happen. It works with Skype, which you can get on all kinds of devices.

How do people use CallGenie:


Customers who have purchased CallGenie find it useful for a variety of activities: Screen Sharing – With CallGenie, you can share your screen, which allows you to share videos and photos with others, no matter where you are.

  • Sharing Everyday Moments – Keep your loved ones updated with your daily life by sharing stories, news, or little wins, fostering a feeling of engagement and closeness.
  • Family Gatherings – Bring your loved ones into your celebrations or family get-togethers, despite the miles between you.
  • Combating Loneliness – Staying in regular touch through CallGenie can help ease the sense of isolation that comes from sparse and distant communications.
  • Medical Assistance Calls – When a doctor visits your home, CallGenie can facilitate communication, helping to explain medical discussions more clearly.
  • Virtual Outings – Share experiences like dog walks remotely, allowing those who can't be there in person to enjoy the moment with you.

How Does CallGenie Help:


Video call technology greatly benefits the elderly, individuals with cognitive impairments such as dementia or Alzheimer's, and those with mobility restrictions. It simplifies staying in touch, allowing these individuals to engage with family and friends through easy-to-use interfaces without the fuss of complex technology


CallGenie for the Elderly


For the elderly, the presence of loved ones on a screen can significantly diminish feelings of isolation, fostering a sense of togetherness with their families. It's like a virtual visit, bringing bringing you and loved one together at any time.


Other Useful Pages:

CallGenie: The Ideal Alternative to Mobile Phones for the Elderly


CallGenie for Dementia or Alzheimer's Patients


For individuals with dementia or Alzheimer's, video calls can be particularly beneficial. Seeing the person they are conversing with can aid in recognition and provide comfort. CallGenie is designed with simplicity in mind, eliminating the need for users to navigate call initiation or termination.


Other Useful Pages:

Dementia Phone  vs CallGenie : In-Depth Comparison

10 Benefits of CallGenie for People with Dementia


CallGenie for People with Mobility Issues


Video call devices are a great for those with limited mobility, enabling them to participate in family gatherings or casual conversations with friends from the comfort of their home. It offers the pleasure of social interaction without the physical demands and stress of travel.

CallGenie : Key Features

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    Connects to the Television

    CallGenie connects to the user's television, typically the largest screen in a person's home. Why would you introduce another smaller screen into their living environment, when the television is already there in front of them?

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    Safe & Secure

    CallGenie only answers incoming video calls from known contacts. Just add family and friends to the contacts list to enable them to connect.

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    Auto-Answering Video Calls

    CallGenie is waiting for loved ones to call. It automatically turns on the television, if it's on standby, and switches the input to the incoming video call. At the end of the call, CallGenie returns the television to its original state.

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    Real-Time Subtitles

    With age might come challenges related to hearing. CallGenie addresses this by offering real-time subtitles, ensuring that every word spoken by loved ones can be read from the screen. The size of the text can be configured to suit the eye sight of the user.

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    One-off Cost – No Monthly Fees

    No monthly fees to pay. Just connect CallGenie to the user's broadband and plug it into their television. Set up is done remotely via a video call, to make sure everything works perfectly.

    12 months of full support and warranty included.

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    Our Guarantee

    We understand the importance of making sure that CallGenie works seamlessly with the user's television. The television must go back to its original state after a call, and when the user turns on the television from standby there should be no surprises. In the very rare case that we can't get CallGenie to work seamlessly, we will give you a full refund of the purchase price (subject to conditions of Refund Policy).

CallGenie : How Does It Work?

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    Getting Set-up

    Plug in the box, connect it to Wi-Fi and to the television. That just leaves the final configuration, which is done remotely over a video call with us.

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    Make a Call

    Make a video call using Skype on either your smartphone, tablet or computer.

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    Accept the Call

    CallGenie will turn on the television (if needed), and switch automatically to the input for the video call. All of this without your loved one needing to do anything.

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    Enjoy Your Call

    Enjoy having a catch up with your loved one on the big screen. It'll feel like you're in the same room together.

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    Finish Your Call

    Hang up the call, when you have finished, and CallGenie will automatically switch back to the programme they were watching (and turn the off television, if it was off before the call).

About CallGenie

CallGenie started as a project in early 2017 to provide a way for Graham, the founder of Smart Life Solutions, to make Skype video calls to his elderly mother, who suffered with dementia and mobility issues.

Graham’s mother wasn’t accustomed to using technology to communicate, which is the case with many elderly people. She could use a phone and the remote control for her television. However, mobile phones and tablets were left in drawers, with no charge. Graham, therefore, decided to draw on his IT background. He was convinced that in amongst the extensive emerging smart home technologies there would be a solution.

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