Simple Video Calling for the Elderly

CallGenie makes it easy to keep in regular social contact with the elderly via video calling, especially for those who have Dementia or mobility issues.


How does CallGenie make video calls with the Elderly so easy?


Firstly, you make a video call directly to your elderly loved one, utilising their existing television. Secondly, the call is received automatically. Therefore, turning the television on or over from the existing programme to the video call. Thirdly, and most importantly, their television returns to its previous state prior to the video call.

CallGenie is the simplest video calling device for the elderly, as recommended by AgeSpace and supplied by Smart Life Solutions.


Works with the existing Television


Simple Life Solution’s research indicates that the elderly spend significant amounts of time sitting in their preferred chair, positioned in front of their television. CallGenie uses the existing television as the display device. This means no more iPads left in drawers or having to learn how to use new additional technology with remote controls.

CallGenie meets the needs of people with reduced mobility or limited technical knowledge, which is direct contrast to Facebook Portal and Amazon Echo Show. Enabling them to keep in touch with their family and friends.

In conclusion, CallGenie is the simplest method to make a video call with the elderly.


CallGenie – Video calls for the Elderly


Please see a product demonstration video below: 



CallGenie – Video Calling Device for the Elderly


CallGenie is a complete solution for receiving video calls on an elderly person’s television. Just connect it to broadband and plug it into their television – everything else is automated!


CallGenie Appliance – from £499.99


Including:

  • Mini PC with CallGenie software pre-installed
  • HDMI-CEC control hardware
  • Full HD Webcam
  • USB Infrared Receiver/Transmitter
  • Full instructions and remote installation support
  • 12 months software and hardware support included
  • No monthly fees


Features


  • Automatically answers incoming video calls from close family and friends, including group calls
  • Uses television to display video and output sound
  • Once it detects an incoming video call, CallGenie then takes over control of the television for the duration of the call. At the end of the call it returns the television to its previous state.
  • Everything is automated – no interaction required by the person being called
  • Webcam optional. 720p HD quality video, 1080p Full HD and 4K UHD webcams can be included
  • Share the screen on your smart phone, tablet, PC or Mac with CallGenie – useful for showing your photos or playing videos

 


CallGenie Appliance – What’s Included?


The CallGenie solution comes as a pre-configured kit with instructions on how to install the hardware and connect it to the Internet. After that, our support team will set everything else up for you remotely. However, prior to this we need to know the make and model of the television being used to ensure a smooth set up process and to check compatibility.

Above all, you can schedule a phone call with us to help you with the physical installation and we’ll talk you through it.

Prerequisites


To use CallGenie you will need to have the following:

  • Flatscreen television with at least one spare HDMI socket
  • Spare power socket near the television
  • High Speed Broadband (preferably fibre)
  • Upload/Download speeds – Minimum 0.5 Mbps (Standard Definition), 2 Mbps (High Definition)
  • Wired or Wireless Connection


CallGenie works with most modern flatscreen televisions made since 2008 that support HDMI CEC. This includes most, if not all , television models made by Samsung, LG, Sony, Panasonic, Philips, Sharp, Pioneer, Hitachi, Toshiba, Mitsubishi, Vizio and many other manufacturers.

If you are not sure whether your television is compatible with CallGenie, please email us a picture of the label on the back of your television and we’ll check it out for you.

Warranty

All the components comprising the CallGenie solution are covered by their respective manufacturer’s warranty. Our software authored by Smart Life Solutions, i.e. the CallGenie application, is covered by a 12 month warranty.

Support

Remote access software comes bundled with the solution. This enables us to remotely diagnose and rectify any faults that may occur and get you back online as quickly as possible.

Occasionally, we may need to speak to someone on site to check things. This is only usually necessary if the Mini PC is accidentally powered down, or a cable becomes detached for some reason.