CallGenie Video Calling Device for the Elderly and Disabled

CallGenie : Key Features

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    Connects to the Television

    CallGenie connects to the user's television, typically the largest screen in a person's home. Why would you introduce another smaller screen into their living environment, when the television is already there in front of them?

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    Safe & Secure

    CallGenie only answers incoming video calls from known contacts. Just add family and friends to the contacts list to enable them to connect.

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    Auto-Answering Video Calls

    CallGenie is waiting for loved ones to call. It automatically turns on the television, if it's on standby, and switches the input to the incoming video call. At the end of the call, CallGenie returns the television to its original state.

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    Real-Time Subtitles

    With age might come challenges related to hearing. CallGenie addresses this by offering real-time subtitles, ensuring that every word spoken by loved ones can be read from the screen. The size of the text can be configured to suit the eye sight of the user.

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    One-off Cost – No Monthly Fees

    No monthly fees to pay. Just connect CallGenie to the user's broadband and plug it into their television. Set up is done remotely via a video call, to make sure everything works perfectly.

    12 months of full support and warranty included.

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    Our Guarantee

    We understand the importance of making sure that CallGenie works seamlessly with the user's television. The television must go back to its original state after a call, and when the user turns on the television from standby there should be no surprises. In the very rare case that we can't get CallGenie to work seamlessly, we will give you a full refund of the purchase price.

CallGenie : How Does It Work?

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    Getting Set-up

    Plug in the box, connect it to Wi-Fi and to the television. That just leaves the final configuration, which is done remotely over a video call with us.

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    Make a Call

    Make a video call using Skype on either your smartphone, tablet or computer.

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    Accept the Call

    CallGenie will turn on the television (if needed), and switch automatically to the input for the video call. All of this without your loved one needing to do anything.

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    Enjoy Your Call

    Enjoy having a catch up with your loved one on the big screen. It'll feel like you're in the same room together.

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    Finish Your Call

    Hang up the call, when you have finished, and CallGenie will automatically switch back to the programme they were watching (and turn the off television, if it was off before the call).

Where can I buy a CallGenie Video Calling Device?

  • UK

    Use this website to buy CallGenie Appliances for delivery in the UK, Channel Islands and Isle of Man

    *** VAT Relief for Disabled (UK Only) - Learn More

  • USA & Canada

    CallGenie Appliances are available to purchase for delivery in the United States and Canada using our US distributor’s website

  • Europe

    Use this website to buy CallGenie Appliances for delivery to countries in the EU and EEA (including Switzerland).

    *** Please note that the price you pay will not include tax (even though this site shows the UK price including VAT). However, you will need to pay local VAT (sales tax) and import duties to customs in your country before you will receive your appliance.

    All appliances will be shipped with euro power supplies (except for Ireland and Cyprus).

  • Other Countries

    We don’t currently ship fully configured appliances outside of the UK, USA, Canada and Europe. However, you can source your own hardware and buy the software from us here in the UK.

    You can find details of how to create your own appliance in the following link - How to build your own CallGenie Video Calling Device - it’s not that hard and we will provide you support once you have the mini PC connected to the internet. You will also find in that post a link to a shopping list of parts available on


About CallGenie

CallGenie started as a project in early 2017 to provide a way for Graham, the founder of Smart Life Solutions, to make Skype video calls to his elderly mother, who suffered with dementia and mobility issues.

Graham’s mother wasn’t accustomed to using technology to communicate, which is the case with many elderly people. She could use a phone and the remote control for her television. However, mobile phones and tablets were left in drawers, with no charge. Graham, therefore, decided to draw on his IT background. He was convinced that in amongst the extensive emerging smart home technologies there would be a solution.

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